|
|
|
|
| Batteries, Chargers & Power Supplies |
|
|
HomeElectronicsAccessories & SuppliesBatteries, Chargers & Power SuppliesBaby Einstein Musical Motion Activity Jumper, Green |
|
|  |
| Customer Reviews: | | Average Customer Review: ( 199 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
127 of 132 found the following review helpful:
 Baby loved it...until it broke. Jun 12, 2008
By R. White
"bec"
If you're a parent who bought this and the piano/music box insert is broken, call Kids 2 at 1-800-230-8190 and ask for a replacement. Apparently this part has broken so many times that they don't ask any questions. It is also so common that the part is on backorder, so you will want to call them right away. See the rest of my review for more details, but I wanted to save some unfortunate parent some precious time so I put this at the top.
My 4-month-old loved this from the first moment she sat in it. She could spend an hour in it easily. She especially liked banging on the piano/music box insert. Unfortunately, this was short lived as the piano/music box stopped working after only 2 weeks. We replaced the batteries, but the box never worked again. I did some research online and discovered that other parents had complained about the same problem. They had suggested calling the manufacturer for a replacement, but no one had the number.
After a few calls around, I finally contacted Kids 2 and they offered to ship a replacement out in a month. Six weeks later, I called to check on it and was told that "things are often delayed from China and this is on back order". When I asked how long it would be I was told maybe another 4 to 6 weeks. Thats a total of over three months to get a replacement part from the manufacturer. Thats IF they actually deliver this time. I'm not holding my breath. I won't be buying any Kids 2 products again any time soon.
Without the piano unit, there are really only 2 sections of the exerciser left to entertain the baby. She enjoys chewing on the sunflower, but that section has no other toys, so the other 2 inserts get most of her attention. Thankfully, the bouncer also has loops to attach other toys.
If it weren't for the fact that we could attach other toys, she would have really missed that piano.
In summation, I would have given this product five stars if it weren't for that piano. My daughter loved it. She still likes playing in the Jumper and we use it every day. I took one star away for an obviously defective piece of equipment. I took another star away for the ridiculously long time it is going to take for the replacement to arrive. If you're one of the lucky parents that didn't get a defective music insert, then I'll bet you'll love this product.
UPDATE - August 1, 2008
So I got the replacement for the piano insert and, as I thought, it broke about 2 weeks after we received it. I called Baby Einstein customer support (1-800-793-1454 Prompt #5) and they were fantastic. They contacted Kids 2 for me and requested a refund for the full price of the toy. Kids 2 called me and were very apologetic and accommodating. They are sending out a refund check as well as another replacement piano insert. My daughter still loves the toy and uses the piano every day (when it works). I wanted to let you all know that the customer support with Baby Einstein is amazing. If you do get a broken bouncer, you will get great support from the Baby Einstein support staff (Mary and Donna).
23 of 24 found the following review helpful:
 Love this! Apr 24, 2008
By desi
I can't say enough about this jumper. We have a VERY active little boy and with this jumper, he met his match. We started him in this at 4 months old. He liked it but didn't do much in it but play with the toys for the first couple of weeks and then all of a sudden, he was bouncing like crazy. He could seriously spend an hour in this while I emptied the dishwasher, fixed his food etc... He's 7 and a half months now and he still loves it. The only negative thing I can say is that I wish I could swap the toys out with new ones (the Evenflow has this option but doesn't bounce like this one) Also, the piano stopped working on this after a couple of months.
Regardless, he loves this more than any other jumper we've purchased (three so far).
45 of 51 found the following review helpful:
 Not what I expected May 30, 2008
By Sarah's Mommy
My son currently has the Rainforest Jumperoo and he loved it so much I thought I would get him another jumper to keep at his daycare for him.
I really likes the looks and activities that the Baby Einstien jumper ha and since it was a little bit different with activities and sort, I bought one.
I have to say right away, this jumper is extremely tight as far as jumping is concerened. The springs are very stiff and when my son tried to jump, it barely moved. He is 8 months old and quite strong. He got tired of this jumper very quickly and wanted to go back to his Rainforest Jumperoo. And once I put him in his other jumper, he was as happy as a lark! Jumping away like mad.
Now the good point is that it folds up more easily and compact than the Rainforest Jumperoo and it doesnt unfold when tring to move it place to place. Thats a plus!
But as far as the jumping goes, no way! het the Rainforest Jumperoo, that is so much better!!!!!
I already got rid of the Baby Einstien Jumper!! Thumbs down!
10 of 11 found the following review helpful:
 Broke right away...bad customer service Feb 06, 2009
By Matt Chan
Bought this the jumper...with the understanding that the keyboard could be a problem after reading some reviews. Well the keyboard broke right way. I called Kids 2 and they said they were having problems with the keyboards and that the replacement would take around 6 weeks to arrive. I guess they are backordered due to weak keyboard design. The jumper isn't much without the keyboard. After a couple of weeks I called Baby Einstein and they said they would contact Kid 2 for me...I got a call back from Kids 2. Same story 4 to 6 weeks. I then called back Baby Einstein to ask why they couldn't just take a part from an existing unti and ship it to me or better yet, take this unit back and send me another that works. They said they would get back to me.
Not very good customer service on a product that they know has issues. Stay away from this item until they get the keyboard problem fixed.
6 of 6 found the following review helpful:
Its okay, my daughter perfers the FP Jumperoo Apr 18, 2010
By Crissy
I registered for the baby Einstein jumper because in store it seemed sturdier and a better value than the Fisher Price jumperoo. I have this one at home and for my moms, I got a second hand Fisher Price jumperoo (the one with the monkey seat). My 6 month old definitely rathers the one at my moms. The music plays by motion or touch, with the baby einstein one, you have the touch, pretty hard, the piano key in the right spot. The FP also bounces alot more and she can reach the ground better (both are set on lowest setting and she is about 26" long right now). The FP is also alot lighter and easier to move around. The baby einstein is pretty heavy and can't even fit through doorways in my house other than the front door.
See all 199 customer reviews on Amazon.com
|
| | |
|
|
|
|
|
![Star Trek: Original Motion Picture Collection (Star Trek I, II, III, IV, V, VI + The Captain's Summit Bonus Disc) [Blu-ray]](http://ecx.images-amazon.com/images/I/51qWb8XF9HL._SL75_.jpg "Star Trek: Original Motion Picture Collection (Star Trek I, II, III, IV, V, VI + The Captain's Summit Bonus Disc) [Blu-ray]")
